An outdoor heat pump unit mounted on a concrete pad beside a house with beige siding and a landscaped garden bed.

Heat Pump Repair in Shreveport, LA

Homes here need heat from November through March and cooling from May through October. If your system quits, tell us what it's doing and a licensed contractor who covers Caddo Parish will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
An outdoor HVAC condenser unit on a concrete pad in front of a single-story house with gray siding and a shingle roof.

Shreveport runs your heat pump almost all year

Your heat pump heats from November through March and cools from May through October. That is eleven months of the year with barely a break between seasons. Summer afternoons averaging 93°F keep the compressor working hard for six straight months, then winter nights near 38°F put it right back to work heating.

That kind of duty cycle wears on the compressor and the reversing valve, the part that switches the system between heat and cooling. When the reversing valve sticks, the system blows cold air when you asked for heat, or it won't switch over at all. Caddo Parish has seen seven winter storms and 279 damaging wind events over the last ten years, and an outdoor unit left exposed to that kind of wind can end up with a bent coil or debris caught in the fan.

5 months
November through March, your system heats
6 months
May through October, it cools
38°F
the average winter night it heats against
93°F
the average summer afternoon it cools against
Isometric cutaway illustration of a two-room house showing an indoor air handler with ductwork connected by lines to an outdoor condenser unit on a pad.
Your system heats November through March and cools May through October.

NOAA nClimDiv, 1991–2020 normals

Louisiana requires HVAC contractors to hold a state license.

The state board tests contractors before they get that license and keeps a record of who holds one. It's tied to the contractor, not to this specific repair, so the same license covers the next job and the one after that.

For a heat pump repair, that license is what stands behind the work in Caddo Parish. If the repair means opening the refrigerant side of the system, the technician also has to hold EPA Section 608 certification, which is a federal rule and applies no matter what state the work is done in.

Source: Louisiana State Licensing Board for Contractors

Why is my heat pump blowing cold air?
In heating mode, a heat pump moves warmth from the outside air into your home, so the air coming out of the vents is warmer than the room but not hot like a furnace's air. If it feels truly cold, not just cool, the system may be stuck in defrost mode, low on refrigerant, or the reversing valve could be stuck in the wrong position. A contractor can check the refrigerant charge and the reversing valve to find out which it is.
Why is there ice on my heat pump?
Some frost on the outdoor unit during winter is normal, and the system defrosts itself on a regular cycle. If ice is heavy or does not melt off between defrost cycles, airflow across the outdoor coil is likely blocked, either by a dirty coil, a failed fan motor, or low refrigerant. Running the unit with ice built up can damage the compressor, so it is worth having a contractor look at it rather than waiting for warmer weather to melt it off.
Why is my heat pump running but not cooling?
If the unit is running but the air is not cold, the most common causes are a dirty air filter restricting airflow, a low refrigerant charge, or a failing compressor. Summer afternoons here reach 93°F, so a system that is not cooling well can fall behind fast on a day like that. Check the filter first since that is something you can do yourself, and if it is clean, have a contractor check the refrigerant charge and the compressor.