An outdoor air conditioning condenser unit positioned on a concrete pad next to a blue-sided house, surrounded by green shrubs and flowering hydrangeas at sunset.

HVAC Repair in Kenner, LA

Homes here need heat from November through February and cooling from April through October. If your system quits, tell us what it's doing and a licensed contractor who covers Jefferson Parish will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
Aerial view of a gray central air conditioning condenser unit on a concrete pad next to a house with vinyl siding.

Eleven months of work, then a storm hits the power

In Kenner your system works nearly all year. Cooling runs April through October against afternoons averaging 90°F, then heat takes over November through February for nights that average 47°F. That is eleven months with the compressor or the burner carrying the load.

More than half of homes here heat with electricity, so when the power goes, the heat goes with it. Jefferson Parish has seen 38 damaging wind events over the past ten years, and in 2024 nearly half of Louisiana households lost power for at least a day. A system that comes back on hard after an outage puts a load on the capacitor and the contactor, the same parts already worn from eleven months of running. That is when a weak one gives out.

4 months
November through February, your system heats
7 months
April through October, it cools
47°F
the average winter night it heats against
90°F
the average summer afternoon it cools against
Isometric cutaway illustration of a house interior showing ducted air handling equipment, ceiling ducts, furniture in two rooms, and an outdoor condenser unit connected by lines outside the wall.
Your system heats November through February and cools April through October.

NOAA nClimDiv, 1991–2020 normals

Louisiana requires HVAC contractors to hold a state license.

The Louisiana State Licensing Board for Contractors tests contractors before they can hold an HVAC license in this state, and keeps a record of who passed. The license belongs to the contractor, not to any single job, so the same license that qualifies someone to install a new system is the one that qualifies them to repair yours.

For a repair on your heating and cooling system, that state license is the thing standing behind the work. Whoever comes to your house should be able to show it, and the board's record is what backs it up.

Source: Louisiana State Licensing Board for Contractors

Why is my heat not working?
Most often it's the igniter, a flame sensor that needs cleaning, or a tripped breaker. If your thermostat is set to heat and the temperature is above the setpoint but no warm air is coming out, the furnace may be trying to start and failing to light. More than half the homes here heat with electricity, so a tripped breaker or a fault at the air handler is worth checking first. If the furnace runs but never gets warm, or it shuts off after a few minutes, that points to a part that needs a contractor to test and replace.
Why is my system running but not cooling the house?
Check the air filter first. A clogged filter blocks airflow across the coil, and when that happens the coil can freeze and stop cooling the air even though the system keeps running. Also check the outdoor unit. If the fan isn't turning or the coil is covered in debris, the system can't move heat outside where it needs to go. If the filter is clean and the outdoor unit looks fine, the system may be low on refrigerant or have a failing part, and that needs a contractor to diagnose.
What can I check before calling for HVAC repair?
Check the thermostat batteries and setting first. A dead battery or a thermostat set to the wrong mode looks exactly like a bigger problem but isn't one. Check the breaker for the system, since a tripped breaker will stop a furnace or air conditioner cold. Check the air filter and replace it if it's dirty, since a blocked filter can cause both weak heating and weak cooling. If the system still isn't working after that, a licensed contractor can diagnose the rest, and in Louisiana that means someone holding a state license through the Louisiana State Licensing Board for Contractors.