An outdoor heat pump unit mounted on a concrete pad in front of a single-story suburban house with beige siding.

Heat Pump Repair in Monroe, LA

Homes here need heat from November through March and cooling from May through October. If your system quits, tell us what it's doing and a licensed contractor who covers Ouachita Parish will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
A heat pump outdoor unit mounted on a concrete pad next to the gray-sided exterior wall of a residential house.

Eleven months of work a year in Monroe

Your heat pump runs almost all year here. Heat from November through March, cooling from May through October, only a few weeks off in between. That does not leave much time for the system to rest, and every part that starts and stops on demand wears down from the number of cycles, not just the age on the unit.

Summer afternoons averaging 92°F push the compressor hard for six months straight. Then winter nights averaging 37°F ask the system to reverse itself and pull heat from that cold air, which is harder on it than pulling from anything warmer. Monroe has also seen 86 damaging wind events and 5 winter storms over the past ten years, and a heat pump that loses power mid-cycle from a storm outage does not always come back on the way it should.

5 months
November through March, your system heats
6 months
May through October, it cools
37°F
the average winter night it heats against
92°F
the average summer afternoon it cools against
Isometric line illustration of a cutaway house showing interior rooms with furniture, ceiling ductwork connected to an indoor air handler, and refrigerant lines running to an outdoor condenser unit on a pad.
Your system heats November through March and cools May through October.

NOAA nClimDiv, 1991–2020 normals

Louisiana requires HVAC contractors to hold a state license.

The license comes from the Louisiana State Licensing Board for Contractors, and it belongs to the contractor, not to this specific repair. The board tested and recorded that contractor before ever handing over the license, so the credential covers who they are, not a sign-off on the work at your house.

A heat pump repair usually means someone has to get into the refrigerant side of the system, and that part of the job falls under a separate rule that applies in every state. Whoever opens that side of your heat pump has to hold EPA Section 608 certification, on top of the state license that put them in front of you in the first place.

Source: Louisiana State Licensing Board for Contractors

Why is my heat pump blowing cold air?
A heat pump blowing cold air in winter usually means it's stuck in defrost mode or running on backup heat that isn't kicking in. Check your thermostat setting first. If it reads correctly and the air still feels cold, the reversing valve may be stuck in the wrong position, or the system could be low on refrigerant. Either problem needs a licensed contractor to open the system and check it, since only someone with EPA 608 certification is allowed to work on the refrigerant side.
Why is there ice on my heat pump?
Some frost on the outdoor unit during winter is normal. Heat pumps go through a defrost cycle to melt it off on their own. The fan runs in reverse and the system switches to heat briefly, then goes back to normal. A heavy coat of ice that doesn't clear, or ice that builds up fast, points to a problem. It could be a failed defrost control, a bad sensor, or low refrigerant. With winter lows here averaging 37°F, the unit will cycle through defrost often, so if the ice isn't clearing between cycles, get it looked at before it strains the compressor.
Why is my heat pump running but not cooling?
If the unit is running but the air coming out isn't cool, the most common causes are a dirty filter blocking airflow, a frozen outdoor coil, or low refrigerant from a leak. Summer afternoons here average 92°F, so a system that's already struggling will fall further behind fast. Check the filter first since that's something you can do yourself. If it's clean and the unit still isn't cooling, a contractor will need to check refrigerant levels and the coil. That work requires an EPA-certified technician.